Help and support
Something not working, or a question about your account? Write to us and we’ll get back to you.
support@typereader.orgThe word card doesn’t open
Reload the page. Check that the extension is on for this site: click the typereader button in the toolbar. It doesn’t work on Chrome’s own pages, such as the Chrome Web Store or the settings.
The card asks me to open typereader.org
Open typereader.org once in the same browser. The extension connects to your account by itself, or to a guest account if you haven’t signed up yet.
Where are the words I saved?
In the Dictionary on typereader.org. A guest account lives in one browser, so create an account to keep your words and find them on every device.
A sentence isn’t translated
The first time, Chrome downloads its translator for that language. If the card says it couldn’t get the translation ready, press Try again.
How do I delete my account?
Follow the steps on typereader.org/delete-account, or write to us from your account’s email.
How we handle your data: Privacy policy.